Gutter company answering service
Gutter work is seasonal and it comes in waves. In fall everyone wants their gutters cleaned the same two weeks, and after a heavy rain the overflow and leak calls pile up. You're on a ladder for most of those calls. A gutter company answering service answers them, gathers what you need to quote, and gets the job on your schedule.
What the intake should capture
RepOnRing AI asks callers for:
- Name, callback number and address
- Service: cleaning, repair, new seamless gutters, downspouts, gutter guards
- Number of stories and rough length of the gutters if they know it
- Problem: overflowing, sagging, leaking seams, pulling away, clogged downspouts
- Trees near the house (more debris, more frequent cleaning)
- Whether they want a one-time visit or a recurring cleaning plan
Plans for gutter companies
- Starter ($59.99/mo): Monday to Friday, 8am to 6pm. Takes details for a callback; no calendar booking; English only.
- Pro ($119.99/mo): 24/7, books cleanings and estimates into your calendar, Spanish when the caller speaks Spanish, weekly results email.
- Premium ($149.99/mo): everything in Pro plus more minutes and a lower overage rate, your choice of receptionist name and voice, and (once texting is live) text confirmations, missed-call text-back and Google review-request texts.
During the fall rush, calendar booking on Pro lets the receptionist fill the slots you open each day instead of building a callback list. See the pricing page.
Setup
Forward your line when you don't answer, or only after hours. Read how to forward business calls and how to set up after-hours call answering.
Try it
Try the gutter demo on the demos page or press Talk to Riley. Also see the gutter industry page and the roofing answering service page if you also do roofing.
Frequently asked questions
Can it quote gutter cleaning prices?
Only if you give it the exact wording. By default it collects details and says you'll follow up with a price.
Can it sell recurring cleaning plans?
It can explain the plan you describe and note who's interested. You close the sale.
Will it answer on weekends?
Pro and Premium answer 24/7. Starter answers Monday to Friday, 8am to 6pm.
Do I need a new number?
No. You keep your existing number and forward it.