Answering service for electricians

Electrical work is hands-busy work. When you're inside a panel or up in an attic, you can't stop to answer a call from a stranger, and you shouldn't. But that stranger might be a homeowner who wants a quote for an EV charger, a property manager with a tripped circuit in six units, or someone with a burning smell coming from an outlet. An AI answering service picks up, gets what you need, and lets you finish the job safely.

Typical electrical calls, sorted

Usually urgent (you choose):

• Sparking, burning smell or scorch marks at an outlet or panel
• Partial power loss in the home that isn't a utility outage
• Water near electrical equipment

For anything involving smoke, fire or a downed line, the receptionist tells the caller to get to safety and call 911 or the utility, and you're alerted.

Usually routine:

• Panel upgrades and service changes
• EV charger, generator or hot tub hookups
• Lighting, ceiling fans, added outlets
• Remodel and new-construction bids
• Inspection or code-correction requests

What gets captured

For each caller, RepOnRing AI collects name, callback number, the job address, a description of the work, whether it's residential or commercial, and timing. If they mention a panel brand or age, a permit, or a utility work order, it notes that too. The summary arrives by email right after the call, so when you climb down the ladder you can call back with context instead of "sorry, who is this?"

It won't give prices or electrical advice unless you've given it approved wording, and it says up front that it's a virtual assistant.

Estimates and booking

Many electricians make their money on estimates that turn into bigger jobs. On Pro ($119.99/mo) and Premium ($149.99/mo), the receptionist can book estimate visits into your calendar, so a caller who's ready commits to a time before they call someone else. On Starter ($59.99/mo) it takes the details for a callback and answers Monday to Friday, 8am to 6pm only.

Full details are on the pricing page.

Keeping your number

You don't need a new number or new phones. Forward your business line to RepOnRing when you're busy, after hours, or all the time. The forwarding guide shows how, and you can switch it off with a short code.

Hear an electrical call

Open the electrician demo on the demos page or press Talk to Riley and ask about installing an EV charger, then try a "my outlet is sparking" call. You'll hear the difference in how each is handled. More on the electrical industry page.

Frequently asked questions

Can an answering service tell real electrical emergencies from routine jobs?

It follows rules you set. You list what counts as urgent, such as sparking, burning smells or partial power loss, and those calls get flagged with an instant alert.

Will it schedule estimates?

On Pro and Premium it books into your calendar. On Starter it takes details for you to call back.

Does it work for commercial electrical contractors?

Yes. It asks whether the job is residential or commercial and captures company name, site address and contact person.

Is it safe for it to give advice?

It only says the safety steps you approve, such as staying away from the outlet and calling 911 for smoke or fire. It doesn't diagnose.

How much does it cost?

$59.99, $119.99 or $149.99 per month depending on the plan, each with a 7-day free trial.