Answering service for cleaning companies
Cleaning business owners are often cleaning themselves, or driving between teams, or managing a schedule that just changed because someone called in sick. Meanwhile new customers call for quotes and existing customers call to reschedule. An AI answering service takes those calls, captures the details you'd normally ask for, and sends them to you so nothing falls through the cracks.
The questions a cleaning quote needs
RepOnRing AI asks each new caller for:
- Name, callback number and address
- Type of cleaning: standard, deep clean, move-in or move-out, post-construction, recurring, office or commercial
- Home size: bedrooms, bathrooms and approximate square footage if they know it
- Pets in the home
- How often: one time, weekly, biweekly or monthly
- Preferred day and any access notes (lockbox, gate code, someone home)
For commercial cleaning, it asks for the business name, type of facility, approximate size and how many times per week.
Existing customers too
Not every call is a new lead. Regular clients call to skip a week, move a day, or mention something that was missed. The receptionist takes the message and emails it to you, so you can update the schedule without phone tag. It doesn't make changes to your schedule on its own unless you're on a booking plan and have set it up that way.
Prices and policies
If you share approved wording, it can tell callers your starting prices for a standard clean, your cancellation policy, whether you bring your own supplies, and which areas you serve. Otherwise it says someone will follow up with a quote. It never makes up a price.
Plans for cleaning businesses
- Starter, $59.99/mo: Monday to Friday, 8am to 6pm, takes details for callbacks, English only.
- Pro, $119.99/mo: 24/7, books walk-throughs or cleanings into your calendar, answers in Spanish when the caller speaks Spanish, weekly results email.
- Premium, $149.99/mo: everything in Pro plus more included minutes, a lower overage rate and your choice of receptionist name and voice.
A lot of quote requests come in evenings and weekends, when people are at home looking at the mess, so Pro is a common choice for residential cleaners. See the pricing page.
Getting started
Forward your business number when you don't answer, or all the time if you're usually on a job. Our forwarding guide covers the basics. Start the 7-day free trial and make a test call as a customer asking for a move-out clean.
Try it
Open the cleaning demo on the demos page or press Talk to Riley and ask for a quote on a three-bedroom deep clean. More on the cleaning industry page, plus what to do about missed business calls.
Frequently asked questions
Can it give cleaning quotes?
It can share starting prices you approve. For exact quotes it collects the home details so you can price the job.
Does it handle commercial cleaning inquiries?
Yes. It asks for business name, facility type, size and how often they need service.
Can existing customers reschedule through it?
It takes the reschedule request and emails it to you. On Pro and Premium, booking into your calendar is available.
Does it answer on weekends?
Pro and Premium answer 24/7. Starter answers Monday to Friday, 8am to 6pm.
Is there a free trial?
Yes, every plan starts with a 7-day free trial.