Answering service for landscapers and lawn care companies

Landscaping phones are hardest to answer exactly when they ring most. In spring, everyone wants mowing, cleanups, mulch and new beds at the same time, and you and your crews are outside with mowers and blowers running. You can't hear the phone, let alone take notes. An AI answering service picks up, gets the property details and what the customer wants, and sends it to you so you can quote in batches at the end of the day.

What landscaping callers want

Most calls fall into a handful of buckets:

• Weekly or biweekly mowing
• Spring or fall cleanup, leaf removal
• Mulch, planting, sod or new beds
• Hardscaping: patios, retaining walls, walkways
• Irrigation start-up, repair or winterization
• Snow removal, if you offer it
• Commercial or HOA maintenance bids

RepOnRing AI asks which service they need, the property address, rough lot size or number of beds if they know, whether they want a one-time job or recurring service, and how soon. It can also ask how they heard about you, which helps you see which yard signs or mailers are working.

Weed out jobs you don't want

You can tell the receptionist your service area and minimums. If someone calls from outside your area, it can politely say so and still take their details in case you want them. If you don't do tree removal, it can say that instead of wasting your callback time.

Book estimates while the lead is warm

Homeowners shopping for landscaping often call several companies. On Pro ($119.99/mo) and Premium ($149.99/mo), the receptionist can book an estimate walk-through into your calendar during the call. On Starter ($59.99/mo) it takes the details for you to call back, during business hours only (Monday to Friday, 8am to 6pm).

Many landscapers start on Starter because most of their calls come during the workday, then move to Pro when they want booking or weekend coverage. Pro and Premium also answer in Spanish when the caller speaks Spanish and send a weekly results email. See the pricing page.

A simple routine that works

1. Forward your business number to RepOnRing whenever you don't pick up.
2. Let the receptionist take every call during the day.
3. At lunch or end of day, read the email summaries and return the calls that look like good fits.
4. On Pro or Premium, check your calendar for estimates already booked.

More on setup in how to forward business calls.

Try it

Open the landscaping demo on the demos page or press Talk to Riley and ask for a quote on weekly mowing and a spring cleanup. See also the landscaping industry page and what to do about missed business calls.

Frequently asked questions

Can it give lawn care prices?

Only if you give it approved wording, such as a starting price for weekly mowing. Otherwise it takes the request for a quote.

Can it tell callers we don't service their area?

Yes. Give it your service area, and it can tell out-of-area callers while still capturing their details.

Does it book estimates?

On Pro and Premium it books into your calendar. Starter takes details for a callback.

What about the off-season?

You keep paying a flat monthly fee for your plan, and you can change or cancel plans from your dashboard.

Does it work for snow removal calls at night?

Pro and Premium answer 24/7, so overnight snow calls get captured. Starter only answers during business hours.