Terms of Service

Last updated October 25, 2026

These Terms govern your use of RepOnRing AI (the “Service”), an AI phone answering service for businesses. By creating an account you agree to them.

1. The Service

The Service answers calls forwarded to it using an AI voice agent, captures caller details, books appointments (Pro and Premium plans), sends call summaries, and provides a dashboard. AI output can be wrong; you are responsible for reviewing leads and for decisions made from them. The Service is not an emergency service and does not replace 911.

2. Accounts and free trial

You must provide accurate information and keep your credentials secure. Every plan starts with a 7-day free trial. When the trial ends without a paid plan, AI answering pauses and calls ring through to your forwarding number.

3. Plans, usage, and billing

Paid plans are billed monthly in advance. Each plan is a monthly price that includes a set number of minutes of calls (Starter 125, Pro 300, Premium 400); minutes above that are billed at the per-minute overage rate shown on the pricing page. The Starter plan answers only during your stated open hours; the Pro and Premium plans also answer after hours, on weekends and on holidays. Fees are non-refundable except where required by law. You may cancel at any time, effective at the end of the current period.

4. Call recording and caller consent

The Service can record and transcribe calls. Recording laws vary, and some states require all parties to consent. You are responsible for complying with recording and consent laws where you and your callers are located. By default the receptionist tells callers at the start of each call that it is a virtual (AI) assistant and that the call may be recorded; you must not disable notices required by law.

5. Text messages (SMS)

If you enable text features (call summaries to you, missed-call text-back, or appointment confirmations to your customers), you confirm that you have the right to message those numbers and will honor opt-outs. Recipients can reply STOP to opt out and HELP for help. Message and data rates may apply. Message frequency varies with call volume.

6. Acceptable use

Do not use the Service for unlawful, deceptive, harassing, or spam activity, for robocalling or telemarketing in violation of law, or to collect sensitive data such as full payment card numbers by voice.

7. Your data

You own your call data. You grant us a license to process it to provide and improve the Service as described in our Privacy Policy.

8. Availability and changes

We aim for high availability but do not guarantee uninterrupted service. We may change features or these Terms; material changes will be notified by email or in the app.

9. Disclaimers and limitation of liability

The Service is provided “as is”. To the maximum extent permitted by law, we are not liable for indirect or consequential damages or lost profits, including missed calls or jobs, and our total liability is limited to the fees you paid in the 3 months before the claim.

10. Termination

You may close your account at any time. We may suspend accounts that violate these Terms or have unpaid balances.

11. Contact

Questions about these Terms: Email hello@trycallkeep.com or see our contact page.